Casino Extreme Privacy Policy

Casino Extreme respects the privacy of its visitors, account holders, and players. This Privacy Policy explains how information may be collected, used, stored, and shared when you access the Casino Extreme website, create an account, use gaming services, contact support, or otherwise interact with the platform.

This policy applies to users in Canada and to visitors who access the website from other locations. By using Casino Extreme, you acknowledge that you have read this policy. The services are intended for adults aged 18 and over, and we may process information needed to confirm eligibility, protect the platform, and provide a secure gaming environment.

Information We Collect

The information we collect depends on how you use Casino Extreme and the features you choose to access. Some information is provided directly by you, while other information is collected automatically when you interact with the website.

Information You Provide

• Identity and contact details, such as your name, date of birth, residential address, telephone number, and email address.
• Account credentials and profile information, including usernames, passwords, preferences, and account settings.
• Payment and transaction information required to process deposits, withdrawals, refunds, bonuses, and other account activity.
• Verification information, which may include documents or details used to confirm identity, age, address, or source of funds where appropriate.
• Communications you send to Casino Extreme, including support requests, feedback, complaints, and information supplied during account reviews.
• Marketing preferences and responses to surveys, promotions, or player communications.

Information Collected Automatically

When you browse or use the website, we may collect technical and usage information such as your IP address, device type, browser, operating system, language settings, approximate location, pages viewed, access times, referring websites, and interactions with website features. We may also record gaming activity, login history, transaction history, responsible gaming settings, and security events associated with your account.

Casino Extreme does not ask users to provide information that is unrelated to the operation, security, support, or improvement of its services. If you choose not to provide information that is necessary for a particular feature, that feature may not be available to you.

How We Use Information

Casino Extreme uses personal information for clearly defined business and operational purposes. These purposes may include:

• Creating, maintaining, and administering your account.
• Providing games, payment functionality, promotions, customer support, and other requested services.
• Verifying age, identity, account ownership, and eligibility to use the platform.
• Processing deposits, withdrawals, bonuses, and related financial records.
• Detecting and preventing fraud, money laundering, collusion, abuse, unauthorized access, and other harmful or unlawful activity.
• Maintaining responsible gaming controls and responding to account restrictions or self-exclusion requests.
• Monitoring system performance, troubleshooting errors, and improving website design, functionality, and user experience.
• Sending service messages, security notices, account updates, and other essential communications.
• Sending promotional communications where permitted and consistent with your preferences.
• Maintaining business records, resolving disputes, enforcing applicable terms, and protecting the rights and property of Casino Extreme and its users.

Where appropriate, processing may be based on providing a requested service, maintaining platform security, meeting applicable obligations, pursuing legitimate operational interests, or obtaining your consent. You may withdraw consent for optional communications, although this will not affect processing that is necessary for account administration or security.

Cookies and Similar Technologies

Casino Extreme may use cookies, software development tools, pixels, local storage, and similar technologies. These tools help the website remember settings, maintain sessions, support authentication, measure performance, understand navigation patterns, and improve the relevance of content.

Some technologies are essential for core functions, such as account login, security controls, payment flows, and language or preference settings. Other technologies may support analytics, personalization, or promotional measurement. Depending on your browser, device, and location, you may be able to control certain cookies through browser settings or available consent tools.

Disabling or deleting cookies may affect the operation of some website features. Casino Extreme may also receive technical information from service providers that use similar technologies on its behalf, subject to their contractual responsibilities and applicable privacy requirements.

Data Sharing

Casino Extreme may share personal information when this is reasonably necessary to operate the platform, protect users, or comply with a valid legal or regulatory request. Information may be shared with carefully selected categories of recipients, including:

• Payment processors, financial institutions, and transaction service providers.
• Identity, age, fraud prevention, risk assessment, and security providers.
• Technology, hosting, cloud storage, analytics, communications, and customer support providers.
• Professional advisers, auditors, insurers, and business partners who require information for a defined service.
• Government authorities, courts, law enforcement bodies, or other parties where disclosure is required or reasonably necessary.

Service providers are expected to handle information only for agreed purposes and to apply suitable safeguards. Casino Extreme does not sell personal information as a general business practice. If a corporate transaction, restructuring, merger, or transfer of assets affects the platform, information may be transferred as part of that transaction, subject to appropriate protections.

Data Security

Casino Extreme uses administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, authentication procedures, monitoring, secure transmission methods, internal policies, and staff training.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential, using a secure device, and notifying Casino Extreme promptly if you suspect unauthorized access. We may restrict or suspend access where necessary to investigate a security concern or protect the platform.

Data Retention

Personal information is retained for as long as reasonably required for the purposes described in this policy. The retention period may depend on the type and sensitivity of the information, the nature of the relationship with you, account status, transaction history, security needs, dispute resolution, and any applicable recordkeeping requirements.

When information is no longer needed, Casino Extreme may delete it, anonymize it, or securely isolate it. Some information may remain in backup systems for a limited period before it is overwritten or removed. Information connected with an investigation, dispute, financial transaction, or security event may be retained until the matter is resolved.

Your Rights

Subject to applicable conditions and limitations, you may have rights concerning the personal information held by Casino Extreme. These may include the ability to:

• Ask whether personal information about you is being processed.
• Request access to information and, where appropriate, receive an explanation of how it is used.
• Ask that inaccurate or incomplete information be corrected.
• Request deletion or restriction of information where there is a valid basis for doing so.
• Object to certain processing or withdraw consent for optional activities.
• Opt out of promotional messages by using the unsubscribe option or changing relevant account preferences.
• Raise a privacy concern or request a review of how your information has been handled.

These rights are not absolute. A request may be limited where information must be retained for security, fraud prevention, financial records, dispute handling, or other legitimate purposes. Casino Extreme may ask for reasonable information to verify your identity before responding. Requests will be considered individually and handled within a reasonable period.

Third-Party Services

The Casino Extreme website may contain links, integrations, games, payment options, or other features operated by third parties. Those providers may collect and process information under their own privacy notices and terms. This policy does not govern websites or services that Casino Extreme does not control.

Before providing information to a third party through an external link or integrated service, you should review that provider's privacy documentation. Casino Extreme selects service providers with consideration for reliability and security, but it cannot control the content, practices, or availability of an independent third-party website.

International Transfers

Some service providers used by Casino Extreme may process or store information in Canada or in other countries. As a result, personal information may be accessed from a location outside the province or country where it was collected. The privacy protections in those locations may differ from those available in Canada.

Where information is transferred internationally, Casino Extreme seeks to use appropriate contractual, technical, and organizational safeguards. Access is limited to parties that have a defined business need, and information is handled in accordance with applicable instructions and security expectations. You may contact Casino Extreme for general information about international processing relevant to your account.

Policy Updates

Casino Extreme may revise this Privacy Policy to reflect changes in its services, technology, security practices, or privacy operations. The updated version will be posted on the website with a revised effective date where appropriate.

Changes will apply from the date they are published unless a different date is stated. If a revision materially affects how information is used, Casino Extreme may provide an additional notice through the website, by email, or through another suitable communication channel. You should review this page periodically to remain informed.

Contact Information

If you have a question about this Privacy Policy, want to exercise a privacy right, or believe that your personal information has been handled improperly, please contact Casino Extreme at [email protected]. To help us respond efficiently, include a clear description of your request and avoid sending unnecessary sensitive information.

Casino Extreme may request additional details to confirm your identity before discussing an account or processing a rights request. We aim to review privacy enquiries carefully and provide a response that explains any action taken or any limitation that applies.

Last updated: 9 September 2026